How to Roam on Globe: Step-by-Step Guide for Prepaid & Postpaid Users

Traveling abroad? With Globe roaming, you can stay connected for calls, texts, and mobile data without the need to change your SIM. Whether you have a Prepaid or Postpaid plan, Globe lets you use your phone in supported countries so you can stay in touch with family, friends, and work.

This guide will show you how to activate Globe roaming, choose the best roaming promos, check rates, and use your SIM safely while abroad. By following these simple steps, you can enjoy affordable roaming and avoid unexpected charges during your trip.

Keep in mind that you cannot activate international roaming services unless your number is fully verified on the official Globe SIM registration portal.

How to Activate Globe Roaming

Prepaid Users:

Open the GlobeOne app → Tap Shop → Buy Globe Prepaid Promos → Roaming
Use the GCash app → Go to Load → Mobile → Roaming, select a promo
Dial *143# → Follow the prompts to activate roaming

Postpaid Users:

Roaming is usually pre-activated
If it’s off, dial *143# or call the Globe Roaming Hotline +63277301212

Check Coverage:

Make sure your destination country is supported by Globe roaming
Your SIM will automatically connect to a partner network once abroad

Who Can Use Globe Roaming?

Prepaid users

You can enjoy Globe roaming by registering for GoRoam or Roam Surf promos, which give you affordable data, calls, and texts abroad. These promos are perfect for short trips or occasional travelers. You can buy and manage these promos using the GlobeOne app, GCash, or by dialing *143#.

Postpaid users

Most postpaid plans already have roaming pre-activated, so your SIM works automatically in supported countries. If it isn’t active, you can manually turn it on through the GlobeOne app, USSD code (*143#), or by calling the Globe Roaming Hotline. Postpaid users can also register for Roam Surf promos for cheaper data rates abroad.

Globe at Home users

Roaming is limited for Globe at Home SIMs. You can use certain services via Wi-Fi abroad, but mobile data roaming is generally not available. Check your plan details before traveling to know what services are supported.

Frequent travelers might want to upgrade their current subscriptions to premium Globe plans that automatically include seamless international roaming features.

Tip: Before you travel, always check roaming availability in your destination country and ensure your SIM is active so you can stay connected without interruptions.

Globe Roaming Promos & Rates

Roam Surf Global Packs (Prepaid & Postpaid)

Promo	Data	Validity	Notes
Roam Surf 399	1GB	24 hours	Single-day surfing
Roam Surf 999	3GB	3 days	Affordable short trips
Roam Surf 1599	5GB	5 days	Ideal for week-long travel
Roam Surf 3199	10GB	30 days	Best for long trips
Roam Surf 4299	15GB	30 days	Maximum data allowance

Before heading to the airport, remember to change your Globe WiFi password so your home network remains completely secure while you are traveling abroad.

Roam Surf4All (Shared Data Packs)

Can be shared by up to 4 Globe/TM users
Packs: 10GB, 15GB, 20GB, depending on your bundle

When traveling with family and purchasing a group roaming promo, knowing exactly how to share data in Globe helps keep everyone connected effortlessly.

Country-Specific GoRoam Promos

Japan, South Korea, Singapore, USA, Europe, etc.
Example: GoRoam Japan 400 → 2GB for 7 days
Promo details available in GlobeOne or GCash apps

Pay-per-Use Rates

If no promo is activated, standard rates apply:

Voice calls: ₱120–₱150 per minute depending on country
SMS: ₱15–₱25 per text
Data: ₱15–₱50 per MB

Tip: Always register a roaming promo to avoid high charges.

What is Globe Roaming?

Globe roaming lets your Globe SIM work in other countries. It connects automatically to partner networks, allowing you to make calls, send texts, and use mobile data abroad. There are two main types:

International roaming: for using your SIM in other countries.
Local roaming: within the Philippines, if moving between certain network zones.

If you experience slow mobile data while traveling abroad, configuring a fast APN for Globe can help stabilize your international connection.

Using Globe Roaming Abroad

Turn on Data Roaming & Mobile Data in your phone settings
Calls:

To Philippines → +63 + mobile number
To other countries → + [country code] + number

Texts → Include country code before the recipient number
Apps & Browsing → Use data via roaming promo or Wi-Fi to save costs

Should you encounter any issues activating your roaming services before your flight, reach out to Globe customer service for immediate troubleshooting assistance.

Common Problems With Globe Roaming and Fixes

Roaming not connecting: Restart phone, check SIM, ensure Data Roaming is ON, manually select network
Slow internet: Connect to Wi-Fi, check if promo is active
Unexpected charges: Monitor usage via the GlobeOne app, always check promo validity

If your destination supports ultra-fast mobile networks, check if you are eligible to claim your free Go5G in Globe to maximize your international data speeds.

How to Save Money While Using Globe Roaming Abroad

Staying connected abroad doesn’t have to be expensive. Follow these simple tips to save on data, calls, and texts while using Globe roaming:

Always register a roaming promo before traveling: Use Roam Surf or GoRoam country promos to get affordable data and calls instead of paying standard pay-per-use rates.
Monitor your usage: Open the GlobeOne app to check your roaming data, calls, and texts so you don’t exceed your promo limits.
Use Wi-Fi whenever possible: Connect to secure Wi-Fi networks in hotels, cafes, or airports to save mobile data for essential apps.
Turn off background apps: Disable apps that use data in the background, like auto-updates, social media syncs, and cloud backups.
Pre-book long-trip promos: For extended travel, buy Roam Surf or GoRoam bundles in advance to avoid running out of data or paying high rates.
Keep a backup load balance: Always have extra Globe load in case you need to top up roaming promos or emergency calls.

If you are bringing a backup travel SIM and wondering is GOMO under Globe, you will be glad to know it also offers excellent roaming data packages.

Conclusion

Globe roaming makes it easy to stay connected abroad without changing SIM cards. Prepaid and Postpaid users can activate roaming via GlobeOne, GCash, or USSD, choose the right Roam Surf or GoRoam promo, and enjoy calls, texts, and mobile data at affordable rates. Always monitor usage, use Wi-Fi when possible, and plan your promos ahead to avoid unexpected charges.

Frequently Asked Questions

How do I activate roaming on Prepaid or Postpaid?

You can activate roaming using the GlobeOne app, GCash app, or by dialing *143#. Most Postpaid plans already have roaming pre-activated, so no extra steps are needed.

Can I use roaming automatically when traveling?

Yes. Your Globe SIM will connect automatically to partner networks in supported countries, so you can start using calls, texts, and data as soon as you arrive.

How much does roaming cost per country?

Costs depend on your registered roaming promo or pay-per-use rates. You can always check exact rates and data allocation in the GlobeOne app before traveling.

Can Globe at Home users roam abroad?

Globe at Home SIMs have limited roaming. You can use certain services via Wi-Fi abroad, but mobile data roaming is generally not supported.

Standard pay-per-use roaming rates will apply, which can be expensive. To save money, it’s always best to register for a roaming promo before your trip.